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Protecting your Privacy:
Privacy of your
personal information is an important part of our office providing you with
quality dental care. We understand the importance of protecting your personal
information. We are committed to collecting, using and disclosing your personal
information responsibly. We also try to be as open and transparent as possible
about the way we handle your personal information. It is important to us to
provide this service to our patients.
All staff members who
come in contact with your personal information are aware of the sensitive nature
of the information that you have disclosed to us. They are all trained in the
appropriate uses and protection of your information.
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only necessary information is
collected about you;
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we
only share your information with your consent;
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storage, retention and
destruction of your personal information complies with existing legislation, and
privacy protection protocols;
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our privacy protocols comply
with privacy legislation, standards of our regulatory body, the Royal College of
Dental Surgeons of Ontario, and the law.
Do not hesitate to discuss our policies with
me or any member of our office staff. Please be assured that every staff person
in our office is committed to ensuring that you receive the best quality dental
care.
How Our Office
Collects, Uses and Discloses Patients’ Personal Information:
Our office understands the importance of protecting your personal information.
To help you understand how we are doing that, we have outlined here how our
office is using and disclosing your information.
This office will collect, use and disclose information about you for the
following purposes:
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to deliver safe and efficient
patient care
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to identify and to ensure
continuous high quality service
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to assess your health needs
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to provide health care
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to advise you of treatment
options
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to enable us to contact you
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to establish and maintain
communication with you
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to offer and provide
treatment, care and services in relationship to the oral and maxillofacial
complex and dental care generally
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to communicate with other
treating health-care providers, including specialists and general dentists who
are the referring dentists and/or peripheral dentists
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to allow us to maintain
communication and contact with you to distribute health-care information and to
book and confirm appointments
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to allow us to efficiently
follow-up for treatment, care and billing
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for teaching and
demonstrating purposes on an anonymous basis
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to complete and submit dental
claims for third party adjudication and payment
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to comply with legal and regulatory requirements,
including the delivery of patients’ charts and records to the Royal College of
Dental Surgeons of Ontario in a timely fashion, when required, according to the
provisions of the Regulated Health
Professions Act
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to comply with
agreements/undertakings entered into voluntarily by the member with the Royal
College of Dental Surgeons of Ontario, including the delivery and/or review of
patients’ charts and records to the College in a timely fashion for regulatory
and monitoring purposes
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to permit potential
purchasers, practice brokers or advisors to evaluate the dental practice
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to allow potential
purchasers, practice brokers or advisors to conduct an audit in preparation for
a practice sale
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to deliver your charts and
records to the dentist’s insurance carrier to enable the insurance company to
assess liability and quantify damages, if any
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to prepare materials for the
Health Professions Appeal and Review Board (HPARB)
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to invoice for goods and
services
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to process credit card
payments
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to collect unpaid accounts
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to assist this office to
comply with all regulatory requirements
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to comply generally with the
law
Your information may be accessed by regulatory authorities under the terms of
the
Regulated Health Professions Act (RHPA) for the purposes of the Royal
College of Dental Surgeons of Ontario fulfilling its mandate under the RHPA, and
for the defence of a legal issue.
Our office will not
under any conditions supply your insurer with your confidential medical history.
In the event this kind of a request is made, we will forward the information
directly to you for review, and for your specific consent.
When unusual requests are received, we will contact you for permission to
release such information. We may also advise you if such a release is
inappropriate.
You may withdraw your consent for use or disclosure of your personal
information, and we will explain the ramifications of that decision, and the
process.
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